Appliance Technician

Spichers Appliances & Security • Hagerstown, MD

406d • $52,000 - $72,800

About The Position

We are seeking qualified repair technicians to join our growing team at the leading independently owned appliance store in the Tri-State area. This position involves diagnosing and repairing major appliances, ensuring high-quality service and customer satisfaction. The role requires a strong understanding of repair tools and equipment, as well as the ability to work in various environments, including customer sites and warehouse settings.

Requirements

• Minimum of two years of experience in appliance repair.
• Working knowledge of testing and repair tools and equipment.
• Critical thinking, problem solving, troubleshooting, and negotiating skills.
• Ability to complete paperwork in an accurate, neat, and efficient manner.
• Basic computer, reading, and comprehension skills.
• Knowledge of safe work practices.

Responsibilities

• Diagnose and repair all major appliances.
• Read schematics and research part replacement.
• Navigate service software and vendor websites.
• Determine warranty and non-warranty repairs.
• Perform repairs in accordance with manufacturer specifications in a timely and efficient manner.
• Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
• Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
• Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.
• Demonstrate excellent time management skills.
• Efficiently communicate with service team and retail store management.
• Educate the customer on the product and service performed.
• Protect the customer's property.
• Proficient use of the Package AI software program.
• Consistently verify Model and Serial numbers on all work orders.
• Participate in training opportunities designed to enhance knowledge and skills.
• Keep assigned vehicle clean and organized, maintaining proper inventory.
• Order parts as needed.

Benefits

• Competitive benefits offered within 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed