Appliance Technician

Service Care•Birmingham, AL

7d•$66,000 - $102,000•Onsite

About The Position

Service Care offers both hourly and commission-based pay systems. Service Care, Inc. located in Birmingham, AL is looking to hire a full-time Appliance Technician to join our team and provide excellent customer service while in our clients' homes. Do you enjoy tackling maintenance issues? Do you want a career with a thriving and dynamic company ? If you love to fix things, keep reading! This Appliance Technician position offers two pay structures. Experienced master technicians earn base + commission, resulting in earnings of $66,000 to $102,000 per year , depending on skills and experience. We also have an hourly pay schedule that rewards successful mastery of new appliance types with increased hourly pay. The typical schedule is Monday through Friday from 8 am to 5 pm , plus no weekends! We also provide a full range of incredible benefits, including A 401(k) plan with a $1 for $1 match up to 6% of salary, group health insurance plan, a monthly stipend that can be used towards life and disability insurance, benefits marketplace with company contributions, Christmas savings program, monthly bonuses, and an extensive training program. If you have a great work ethic and are ready to begin or further your career in this vital role, apply today! ABOUT SERVICE CARE, INC. Service Care has provided appliance repair in Birmingham, Alabama, and the surrounding area for nearly 30 years, but our roots in the industry go way back to 1934! Since the beginning, we have strived to provide quality workmanship, excellent customer service, and fair prices. With a professional, thoughtful, customer-oriented team, we are comfortable yet still driven to deliver service as close to perfect as possible. When we visit customers' homes, we save the day, and after we leave, the customer sees us as a hero. Our team is full of friendly personalities, we enjoy laughter and fun, and we strive to hire like-minded people. We hold each other accountable for excellence at all levels, regardless of title or position. In order to keep moving forward with honesty and integrity, we train and build up our technicians to be exceptional at both appliance restoration and customer care . We also create an atmosphere of confidence and security to help our team be the best they can be. We genuinely care about individual employees and treat everyone like family; no one is "just a number". A DAY IN THE LIFE OF AN APPLIANCE TECHNICIAN As an Appliance Technician you ensure that customers are taken care of in the fastest, best way possible through your top-notch customer service skills. As you visit our client's homes, you effectively troubleshoot and take responsibility for servicing and restoring appliances. You communicate clearly to customers about the proper operation and maintenance of newly installed equipment. At the end of each call, you will complete the required documentation about recommendations, repairs, readings, and observations. You will know that you have effectively completed your service call when you see the appreciative smile on each client's face.

Requirements

Current valid Alabama driver's license and good driving record
Physically able to move appliances and lift up to 75 lbs
Willingness to travel for training and some service
Familiarity with smartphones/tablets/computers
Must be able to pass a background check and drug screening

Responsibilities

Effectively troubleshoot and take responsibility for servicing and restoring appliances
Communicate clearly to customers about the proper operation and maintenance of newly installed equipment
Complete the required documentation about recommendations, repairs, readings, and observations