Appliance Service Technician

BREAKAWAY RETAIL ENTERPRISES•Wilbraham, MA

1d•$25 - $31

About The Position

We are seeking a skilled and reliable Appliance Service Technician to join our team. As an Appliance Service Technician, you will play a crucial role in diagnosing, repairing, and maintaining a variety of household appliances, ensuring that our customers' homes are running smoothly. This role offers the opportunity to work with cutting-edge technology, interact with customers, and contribute to a high level of satisfaction through quality service. If you have a passion for troubleshooting, enjoy hands-on work, and have strong customer service skills, we invite you to apply and become part of our dynamic team.

Requirements

Strong customer service and problem-solving skills
Strong computer skills as you will be using a laptop/tablet in the field
Time management skills
Team oriented as we all need to work together and are in constant communication with each other throughout the day
High School Diploma or G.E.D. required
Advanced classes in mechanics, electrical helpful
EPA Type I or EPA Universal certification
3+ years of experience diagnosing and repairing household appliances
Valid Driver's license
Pass a background check

Nice To Haves

Advanced classes in mechanics, electrical helpful

Responsibilities

Conduct service calls at customers' homes to diagnose and repair household appliances such as refrigerators, stoves, dishwashers, washers, dryers, etc.
Provide excellent customer service by explaining repairs needed, giving estimates and answering any questions customers may have
Collect payments at the time of service
Lookup parts needed for the job and attach them to the work order to be ordered
Strong computer skills and be comfortable navigating different computer systems
Maintain truck stock
Follow a truck maintenance schedule and keep the truck clean and organized
Maintains a clean and safe work environment.
Other duties as assigned.