Appliance Service Technician

CSC ServiceWorksSpringfield, MA
381d

About The Position

The Appliance Service Technician at CSC ServiceWorks is responsible for providing mechanical repairs and maintenance for washers, dryers, and air-vending machines at customer locations. This role requires a strong mechanical aptitude and the ability to work independently while ensuring customer satisfaction through effective service and communication.

Requirements

  • Valid Driver's License
  • Ability to pass pre-employment screening
  • Previous experience in appliance repair or a related field is preferred.
  • Good interpersonal and communication skills to interact with customers effectively.
  • Ability to work independently and manage time efficiently.
  • Physical stamina and dexterity to handle and maneuver heavy appliances.
  • Basic computer skills for documentation and communication purposes.

Nice To Haves

  • Experience in appliance repair or a related field is preferred.

Responsibilities

  • Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines.
  • Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan.
  • Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process.
  • Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information.
  • Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment for efficient repairs and maintenance.
  • Adhere to all safety protocols and guidelines while working with electrical systems and appliances.

Benefits

  • Paid training
  • Health savings account
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Referral program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Personal and Laundry Services

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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