Appliance Service Technician

CSC ServiceWorks • Springfield, MA

381d

About The Position

The Appliance Service Technician at CSC ServiceWorks is responsible for providing mechanical repairs and maintenance for washers, dryers, and air-vending machines at customer locations. This role requires a strong mechanical aptitude and the ability to work independently while ensuring customer satisfaction through effective service and communication.

Requirements

• Valid Driver's License
• Ability to pass pre-employment screening
• Previous experience in appliance repair or a related field is preferred.
• Good interpersonal and communication skills to interact with customers effectively.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to handle and maneuver heavy appliances.
• Basic computer skills for documentation and communication purposes.

Nice To Haves

• Experience in appliance repair or a related field is preferred.

Responsibilities

• Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines.
• Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan.
• Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process.
• Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information.
• Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment for efficient repairs and maintenance.
• Adhere to all safety protocols and guidelines while working with electrical systems and appliances.

Benefits

• Paid training
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees