Appliance Service Technician (Stamford, CT)

GE Aerospace • Stamford, CT

397d • $52,000 - $72,800

About The Position

The Appliance Service Technician at GE Appliances is responsible for conducting in-home repairs on major appliances, ensuring high levels of customer satisfaction through quality service. This role involves diagnosing issues, performing repairs, and promoting service contracts and products, all while maintaining a professional appearance and adhering to safety standards.

Requirements

• HS Diploma or General Education Degree (GED).
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance.
• Ability/experience diagnosing and repairing major appliances.
• Excellent customer service and communication skills.
• Ability to work a flexible schedule with some Saturdays as needed.
• Valid state driver's license and ability to complete background check, physical, and drug screen.
• Must have or be willing to obtain CFC Certification within 6 months.

Nice To Haves

• 6 plus months of experience with Refrigeration repair.
• CFC Certified.
• Certification in appliance repair or Associates' degree preferred.
• Ability to read and interpret wiring diagrams, schematics and other service information.

Responsibilities

• Conduct diagnosis and in-home repairs on GEA's major appliances.
• Promote and sell GE Appliances service contracts, water filters, and other products.
• Operate assigned service van to repair locations.
• Record all activities related to repairs, routes, and other activities.
• Attend trainings, meetings, and other events to remain knowledgeable in the repair industry.
• Manage maintenance and stock inventory of assigned service van.
• Maintain high levels of customer satisfaction through high-quality service and meet productivity and efficiency goals.
• Follow safety procedures and maintain awareness for personal safety and safety of others.

Benefits

• Annual wage increases and uncapped incentive opportunities.
• Service van.
• Laptop computer and Smartphone.
• Uniforms, work boots, and specialized tools.
• Medical, Dental, Vision, Life insurance on DAY ONE!
• 401K and Tuition reimbursement.
• Paid Vacation and Paid Holidays.
• Career Growth - ongoing education for those looking to expand their industry knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: High school or GED