Appliance Repair Technician
About The Position
As an Appliance Repair Technician at BA Appliance Repair Service, you are a vital part of our team, ensuring the efficient maintenance and repair of major household appliances such as refrigerators, dryers, washers, stoves, and dishwashers. Upholding our commitment to respect and professionalism, you’ll deliver courteous service to all customers and collaborate effectively with our Cincinnati-based team. This role suits you if you’re self-driven, excel at diagnosing complex issues, and can manage your time to meet tight schedules. Strong communication skills with customers, technicians, and office staff are essential, especially when coordinating with warranty providers or property managers. You must be friendly and customer-focused, ensuring a positive experience for every client. As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Requirements
- High school diploma or equivalent.
- Valid Driver’s License with a clean record, suitable for local travel in the Cincinnati area.
- Must be at least 18 years of age.
- Comfort using tablet-based tools for scheduling, diagnostics, and customer updates.
- Ability to safely lift up to 50 pounds regularly and up to 100 pounds occasionally, with the physical stamina for varied work conditions.
- Flexible hours, with no work on weekends.
- Ability to pass a background check and drug screening.
- Prior experience in appliance repair or a similar field, or demonstrated aptitude for repairing and working with gas, water, and electric systems.
- high mechanical aptitude
- impeccable written and verbal communication skills
- work adeptly with repair tools
- be okay with lifting heavy machinery
- be incredibly skilled in troubleshooting problems
Responsibilities
- Diagnose and repair appliances on-site, addressing issues like control board failures, door latch repairs, and sealed system components with precision.
- Provide detailed cost estimates for repairs and collect payments, ensuring accurate documentation for COD or warranty claims.
- Optimize material use and maintain company vehicles and tools, including tablet-based technology for job tracking.
- Complete daily route sheets, invoices, and weekly reports, integrating with systems like HouseCall Pro.
- Support team efforts by cross-training on luxury brands or outdoor equipment as needed.
Benefits
- Bonus based on performance
- Company car
- Company parties
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Competitive salary with bonus potential.
- Health insurance, dental insurance, and retirement plan.
- Company vehicle, uniforms provided, and tablet provided.
- Paid vacation days and ongoing training on advanced repairs, including R-134a refrigerant handling and luxury brand certification.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
