Appliance Repair Technician

Palmer Food Service•Rochester, NY

2h•$19 - $22

About The Position

Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: Honesty & Integrity Service & Excellence Collaboration & Teamwork Family & Community Dependability & Loyalty Compassion

Requirements

High School diploma or GED
Valid New York State Drivers License
Must be able to lift and/or carry 75 pounds
Problem-solving ability to devise customer solutions
Excellent organizational and time management skills
Self-motivated and driven for results

Nice To Haves

Experience installing and servicing commercial restaurant equipment, preferred
Hands-on technical ability; mechanical/electrical/plumbing knowledge to troubleshoot and repair equipment and dispensing systems will be considered
Basic Microsoft Word, Outlook, Teams, preferred

Responsibilities

Live the company’s values by displaying our high standard characteristics and behaviors that lead to our collective success as outlined in our Values in Action.
Install, maintain, and repair commercial dish machines, coffee brewers, espresso machines, and beverage dispensing systems at customer locations.
Demonstrate proper and safe equipment use for restaurant staff to ensure all machines operate efficiently and meet sanitation standards.
Diagnose and resolve equipment issues to minimize downtime for restaurant operations.
Enhance customer satisfaction by identifying potential problems and recommending effective service solutions.
Manage your daily route efficiently by recognizing service opportunities and implementing solutions in a timely manner.
Provide outstanding customer service through education, clear communication, and professionalism.
Respond to emergency service requests, including on-call coverage during weeknights, weekends, and holidays.
Cultivate strong relationships with restaurant managers and staff through reliability and excellent interpersonal skills.
Maintain accurate service records and communicate effectively with internal teams regarding parts, repairs, and customer needs.
Lift, transport, and install commercial equipment (dish machines, coffee brewers, etc.) safely and efficiently.