Appliance & Refrigeration Repair Tech-Full/Part Tm

About the position

As an Appliance and Refrigeration Repair Technician, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. This role requires problem-solving skills, mechanical knowledge, and a commitment to delivering excellent customer service. You will be on the move, visiting multiple customers' homes daily, and will have the opportunity to earn competitive hourly rates and additional performance bonuses.

Responsibilities

• Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Ability to use smartphone, including use for part ordering.
• Successfully pass a background & drug screen.
• Valid driver's license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive automatic transmission vehicle.

Nice-to-haves

• 1 - 2 Years Experience in appliance repair.

Benefits

• Great hourly rates - $20 - $26 / hourly base rate, depending on experience, certification and location.
• Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for dependent tier medical plan enrollment.
• 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions.
• Opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work with cross-training opportunities.
• Best in class training program.
• Peer mentoring with on-boarding buddy and mentor technicians.
• Career advancement opportunities.
• Tools Provided including company vehicle, uniforms, specialty tools, mobile phone & industry-leading app.