Appliance Parts Manager

Diamond Factory ServiceBartlett, IL
11h$60,000 - $70,000

About The Position

Diamond Factory Service is in search of a detail-oriented and proactive Manager for our Parts division, responsible for overseeing parts distribution for our team of 35+ technicians. As an integral part of our operations, the Manager will handle various tasks to ensure efficient and accurate parts management. This is a full-time position

Requirements

  • High school diploma or GED equivalent
  • Ability to multi-task and adapt to changing priorities
  • Attention to detail
  • Ability to regularly lift up to 20 lbs, frequently lift and move up to 40 lbs. and occasionally lift and move up to 70 lbs.
  • Ability to frequently stand, stoop, kneel and crouch
  • Valid driver’s license

Nice To Haves

  • Knowledge of warehouse/inventory processes desired

Responsibilities

  • Lead a team of 3-5 people.
  • Accept daily deliveries of parts, meticulously inputting essential information into the system and overseeing the organization and placement of each individual part within the inventory.
  • Compile and prepare parts for the designated technician routes, ensuring accuracy of both parts and associated paperwork.
  • Vigilantly track and manage any missing parts for daily routes, promptly communicating discrepancies to the dispatcher.
  • Ensure the courier is well-informed and equipped with all necessary information to effectively deliver parts to the technicians.
  • Promptly return any unused parts to the inventory, maintaining a timely and organized inventory system.
  • Conduct daily investigations into parts returned or missing from technicians, taking appropriate and decisive action as needed.
  • Engage in comprehensive research and resolution of part-related issues, liaising between distributors, couriers, technicians, and the office.
  • Dispatch necessary paperwork to the corporate office within established timelines.
  • Regularly monitor the aging status of parts to ensure optimal inventory control.
  • Oversee and manage the inventory to maintain optimal stock levels and organization.
  • Compile and organize information for month-end reports and evaluations.
  • Utilize appropriate systems to diligently track and manage inventory levels and movements.
  • Perform necessary inspections of parts as and when required.
  • Expedite the shipping process for customer orders, ensuring accuracy and timeliness.
  • Contribute to the maintenance of a safe and orderly work environment by adhering to established procedures, rules, and regulations, keeping shelves, workstations, and the shipping area in impeccable condition.
  • Fulfill any additional duties as assigned by the management.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
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