Appliance Delivery Helper

Best Buy•Washington, UT

About The Position

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices. During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in route, deciding whether any doors need to be detached and moving fixtures. What you’ll do Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved Remove and re-install doors and panels as necessary Provide a seamless client experience by providing advice on product placement, services and other content Manage inventory and vehicle maintenance in partnership with other team members Process paperwork and payment, provide feedback to the store teams and complete in-store repairs

Requirements

6 months of customer service, sales, installation, or large product delivery experience
Current, valid driver’s license
Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
Be at least 21 years old
Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Nice To Haves

Leadership, decision making, written and verbal communication and client relations skills

Responsibilities

Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances
Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved
Remove and re-install doors and panels as necessary
Provide a seamless client experience by providing advice on product placement, services and other content
Manage inventory and vehicle maintenance in partnership with other team members
Process paperwork and payment, provide feedback to the store teams and complete in-store repairs