Appliance and Installation Sales Specialist

Best Buy•Honolulu, HI

38d•$15 - $21

About The Position

As an Appliance and Installation Sales Specialist, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations, both in stores and in their homes. You'll provide expertise and design proposals to customers seeking premium appliance solutions. You'll then ensure products are delivered and installed, including post-sale support and follow-up. You'll also partner with outside sales to coordinate all aspects of each project from beginning to end. In this role, you'll work across a local micro-market of Best Buy stores.

Requirements

2 years of customer relationship management experience or military service equivalent
2 years of experience building complex solutions in sales, customer service or related fields
2 years of sales experience in specialty products, luxury brands, custom design or premium products or military service equivalent
Current, valid driver's license
Be at least 21 years of age
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
Acquire and maintain any state or local licensing, as required, within 90 days of hire

Nice To Haves

Previous experience driving strategic business initiatives
2 years of experience in project management
2 years of leadership experience in business, military or related fields

Responsibilities

Maintain expert-level knowledge of all products in the appliance category, including specifications, features and benefits
Achieve appliance sales targets
Resolve customer inquiries, complaints and returns in a professional manner
Provide regular sales forecasts and reports to management, including customer feedback and market trends
Prioritize activities based on urgency and importance, set realistic deadlines, and use available resources to manage time effectively
Maintain appliance department merchandizing and organization