APPLIANCE AND ELECTRONICS TECHNICIAN In Home Service Repair

Big Sandy Superstore • Chillicothe, OH

88d

About The Position

At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. As an Appliance & Electronics Technician you will be responsible for diagnostics and repair of customer units.

Requirements

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Nice To Haves

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Complete additional tasks, both within the scope of this position and outside of it, within the agreed upon time-frame.

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees