AppleCare On-Device Quality & Automation Engineer

Apple • Austin, TX

2d

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming
extraordinary products, services, and customer experiences very quickly. Bring
passion and dedication to your job and there's no telling what you could
accomplish! Our team is looking for a Quality & Automation Engineer to join our
AppleCare Product Ops team to support planning, crafting, scheduling,
coordinating, and implementing tests for projects in the AppleCare On-Device
channel.

As a AppleCare On-Device Quality & Automation Engineer, you will be tasked with
working along side project PMs, developers and testers across multiple teams and
organizations to fanatically ensure high quality products for our business and
customers while continuously improving testing practices.

Requirements

• BS degree in computer science or information management plus 3-5 years of related QA experience
• 3+ years of hands-on experience in test case scripting and quality and automation engineering
• GenAI tools integration for automation
• Hands-on development experience
• Proven track record of driving quality automation, building tools and QA testing
• Experience testing on macOS, iOS (mobile apps)
• Must have a solid understanding of SQA methodologies and practices
• Prior experience with leading QA efforts across multi-functional projects/teams is mandatory
• Excellent verbal and written communication skills to effectively interact with multiple customers
• Solid experience working with remote teams situated in different time zones (onsite & offshore teams)
• Strong in analytical problem solving skills and looking beyond what’s obvious
• Proven bug detection and regression skills

Nice To Haves

• Experience with business use-case testing, SAP tools use, quality plan creation, debugging tools usage including Charles, sysdiagnose, accessibility testing.
• Cloud based technologies a plus.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees