AppleCare Enterprise Customer Success Manager
Apple•Austin, TX
459d
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About The Position
The AppleCare Enterprise Customer Success Manager (CSM) is responsible for ensuring a best-in-class experience for B2B, Fortune 1000 customers. This role focuses on building long-lasting customer relationships through onboarding, mentorship, and advocacy, while facilitating deep usage of Apple's platforms, products, and subscription services. The CSM is dedicated to customer satisfaction and retention, acting as a trusted adviser throughout the customer journey.
