Appian Administrator

Akima, LLC • North Bethesda, MD

5h • Remote

About The Position

We are seeking a highly skilled Senior Appian Administrator to lead the management, optimization, and scaling of our Appian enterprise platform. In this dual-focus role, you will be the primary owner of our Appian infrastructure while also spearheading the design, implementation, and management of our Appian DevOps and CI/CD pipelines. You will bridge the gap between development and operations, ensuring rapid, secure, and reliable delivery of Appian applications while maintaining peak platform performance and stability.

Requirements

• Education: Bachelor's degree in computer science, Information Technology, or a related field preferred.
• Experience: 5+ years of hands-on experience in Appian platform administration (installation, configuration, maintenance) and 2+ years of dedicated experience in DevOps, CI/CD, and release management.
• DevOps Expertise: Proven experience setting up continuous integration and deployment pipelines specifically for Appian. Proficiency with version control systems (Git) and CI/CD orchestrators (Jenkins, Azure DevOps, GitLab, etc.).
• Infrastructure Skills: Strong working knowledge of Linux/Windows server administration, Apache Tomcat, and web servers (IIS/Apache).
• Database Knowledge: Solid understanding of relational databases (e.g., MySQL, Oracle, SQL Server, PostgreSQL) and data source configurations within Appian.
• Scripting: Proficiency in scripting languages (e.g., Bash, PowerShell, Python) to automate administrative and deployment tasks.
• Problem-Solving: Excellent analytical and troubleshooting skills with the ability to diagnose complex server, network, or application issues under pressure.
• Must be a US citizen and/or green card holder and be able to obtain Public Trust clearance.

Nice To Haves

• Active Appian Certification (e.g., Appian Certified Senior Developer, Lead Developer, or specific administrative certifications).
• Experience with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Ansible).
• Familiarity with cloud platforms (AWS, Azure, GCP) if managing self-managed cloud infrastructure, or experience directly managing Appian Cloud environments.
• Prior FDA experience is a plus.

Responsibilities

• DevOps & Release Management:
• Pipeline Architecture: Design, build, and maintain a robust CI/CD pipeline tailored specifically for Appian deployments using tools like Jenkins, GitLab CI, Azure DevOps, or native Appian deployment APIs.
• Automation: Automate the packaging, testing, and deployment of Appian applications across all environments (Dev, Test, UAT, Prod) to minimize manual intervention and human error.
• Version Control Integration: Manage source code integration and versioning processes, establishing best practices for branching, merging, and versioning of Appian objects using Git.
• Release Coordination: Plan and execute seamless deployments, managing release schedules, dependencies, and rollback strategies.
• Appian Platform Administration:
• Infrastructure Management: Install, configure, upgrade, and maintain Appian environments (on-premise, cloud, or hybrid) ensuring high availability and disaster recovery readiness.
• Monitoring & Performance: Continuously monitor system health, server metrics, and application performance. Proactively identify, troubleshoot, and resolve performance bottlenecks or system errors.
• Patching & Upgrades: Plan and execute Appian software upgrades, hotfixes, and patch management in alignment with vendor releases and internal maintenance windows.
• Capacity Planning: Analyze usage trends and system loads to forecast infrastructure needs and scale environments appropriately.
• Security, Compliance, & Governance:
• Access Management: Administer user provisioning, roles, groups, and permissions within the Appian environment, ensuring adherence to the principle of least privilege.
• Security Audits: Monitor platform security, manage SSL certificates, and ensure compliance with internal security policies and external regulations (e.g., SOC2, HIPAA, depending on industry).
• Best Practices: Establish and enforce Appian architectural and administrative best practices, acting as the primary gatekeeper for code quality and platform governance.
• Collaboration & Mentorship:
• Partner closely with Appian developers, QA engineers, and business stakeholders to streamline the software development lifecycle.
• Provide technical guidance, troubleshooting support, and mentorship to junior administrators and development teams.

Benefits

• The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
• Paid Time Off (PTO) is offered to regular full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees