Appeals Representative

UnitedHealth Group • Las Vegas, NV

174d • $17 - $31 • Remote

About The Position

This position is Remote in Pacific, Mountain and Central Time Zone. You will have the flexibility to work remotely as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm MST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of data entry experience in a related environment (i.e. office, administrative, clerical, call center, medical claims, etc.) using computers as the primary job tool
• Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
• Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
• Ability to work Monday - Friday, 08:00AM - 04:30PM MST, including the flexibility to work occasional overtime based on the business need

Nice To Haves

• Experience with health care, medical, or pharmacy terminology

Responsibilities

• Processing and sending formal appeal responses to Providers/Clients.
• Assist with entering outbound mail tracking numbers.
• Processing and sending Provider Packets when needed.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED