Appeal Writer - Hospital Billing, Denials

Aspirion•Delray Beach, FL

1d•Remote

About The Position

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone. For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement, including challenging denials, zero balance reviews, aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid. The Denials Appeals Specialist is responsible for analyzing, drafting, and submitting high-quality appeal letters for denied claims. This role focuses on analyzing denial reasons, correcting claim errors, and submitting appeals in accordance with payer guidelines and organizational standards. This position plays a critical role in generating organizational revenue by processing denial claims, supporting improved cash flow, reduced accounts receivable aging, and minimized revenue leakage. The role also supports key revenue cycle initiatives centered on denial reduction, revenue integrity, and operational efficiency by identifying denial trends, collaborating with cross-functional stakeholders, and improving appeal success rates.

Requirements

High school diploma or equivalent required
Strong analytical and critical thinking skills with the ability to evaluate denial root causes
Strong written and verbal communication skills with the ability to draft clear and persuasive appeal letters
Ability to multi-task and manage competing priorities
Strong organizational and time management skills
Effective documentation and follow-up skills
Ability to research and interpret insurance information and benefits
Strong attention to detail and accuracy in documentation and appeal preparation
Active listening and customer service skills
Ability to work independently in a fast-paced environment
Reliable attendance and consistent performance
Ability to learn quickly and adapt to changing priorities

Nice To Haves

Bachelor’s degree preferred or equivalent combination of education and experience
Experience in revenue cycle management or healthcare operations
Experience in insurance follow-up, denials, or appeals
Familiarity with insurance carriers and payer guidelines
Experience working in a productivity and quality metrics-driven environment
Remote work experience in a structured environment
Experience working across multiple service lines
Demonstrated ability to identify trends and process improvement opportunities
Experience working with EMR systems such as Epic or similar platforms
Prior experience in healthcare revenue cycle or denial management environments

Responsibilities

Review denied claims and conduct research to identify root cause and appropriate appeal strategy
Prepare and submit electronic and written appeals to insurance carriers
Conduct follow-up with third-party payers to obtain claim status and support resolution
Investigate insurance benefits, eligibility, and claim information across multiple service lines
Resolve accounts accurately and efficiently to maximize reimbursement
Research and verify billing adjustments, contractual terms, and administrative corrections
Communicate with insurance carriers, hospitals, VA facilities, patients, and internal stakeholders to resolve claims
Maintain accurate documentation of claim actions, appeal submissions, and outcomes
Identify contractual and administrative adjustments and take appropriate action
Work independently and collaboratively to achieve productivity and quality goals
Follow organizational policies, payer guidelines, and regulatory requirements including HIPAA
Cross-train across service lines and support additional operational needs as assigned
Access hospital EMRs and payer portals to retrieve clinical documentation, verify claim details, and support the development of comprehensive appeal submissions