Apparel Lead Full Time

BJ's Wholesale Club • North Brunswick Township, NJ

126d • $18 - $22

About The Position

The Apparel Lead will be responsible for overseeing the apparel department, ensuring the highest level of customer service, and driving sales. This role involves managing inventory, merchandising, and executing seasonal strategies to meet the financial goals. The Apparel Lead does not have direct supervisory responsibilities but plays a critical role in supporting business performance and enhancing the Member experience.

Requirements

• Minimum of 2-3 years of experience in a retail environment, preferably in soft lines, apparel or fashion.
• Demonstrated experience in providing excellent customer service and resolving customer issues.
• Familiarity with merchandising principles and experience with Planogram (POG) execution.
• Strong attention to detail and ability to maintain high standards of presentation and cleanliness.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Provide exceptional customer service by greeting and assisting members, answering their questions, and ensuring a positive shopping experience.
• Oversee inventory levels, conduct regular stock checks, and coordinate with the Club Leadership team to ensure product availability.
• Implement and maintain planograms and visual merchandising Gold Standards to create an appealing shopping environment.
• Ensure compliance with company policies, procedures, and safety standards.
• Train, influence, motivate and support the apparel team to achieve sales goals and maintain high standards of performance.
• Provide feedback and maintain open lines of communication on ways to improve the member experience and the overall business.

Benefits

• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers