API Product Management Intern- Summer 2026

Blue Cross & Blue Shield of Rhode Island

4d • Hybrid

About The Position

Please email [email protected] if you are a candidate seeking a reasonable accommodation for the application and/or interview process. At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer. Why this job matters: Provide support to API Product Management team

Requirements

• API Fundamentals Understanding of REST APIs, request/response patterns, and API consumers
• API Testing & Validation (Experience using tools like Postman to test APIs and validate behavior)
• Technical Documentation (Ability to create and maintain API documentation, data dictionaries, and developer guides)
• Software Quality & Consistency Awareness (Identifying inconsistencies, gaps, and quality issues across APIs and documentation)
• Basic API Security Awareness (Familiarity with OAuth, OWASP Top 10, and secure API practices (conceptual level))
• Consumer / User Empathy (Ability to represent the API consumer voice and focus on developer experience.
• User Research (Conducting consumer interviews, surveys, and synthesizing feedback into insights.
• Product Thinking (Understanding APIs as products, not just technical assets)
• Backlog & Requirements Support Participating in epic, feature, and user-story refinement with a consumer lens
• Clear Technical Communication Explaining technical concepts clearly to mixed audiences (developers, product, business)
• Confidence Asking Questions Willingness to ask clarifying questions and reduce ambiguity early
• Cross-Functional Collaboration Comfortable working with engineers, product managers, designers, and stakeholders
• Presentation & Demo Skills Ability to demo work and communicate progress to leadership and teams
• Initiative & Ownership Proactively identifying work, improvements, and opportunities beyond assigned tasks
• Learning Agility Quickly learning new tools, platforms, and concepts (APIs, UX, security)
• Adaptability Willingness to shift between technical, documentation, UX, and product tasks
• Self-Direction Ability to work independently while seeking help appropriately

Responsibilities

• Create, maintain, and improve API documentation, including reference docs, data dictionaries, examples, and onboarding guides
• Build and maintain developer-facing assets such as Postman collections, executable examples, and quickstarts.
• Leverage AI tools (Copilot) to accelerate creation of SDKs, sample applications, code snippets, and other developer tools
• Use effective prompting techniques to generate, refine, and iterate on developer documentation and tooling (prompting experience a plus)
• Validate documentation and samples against real API behavior and close gaps between implementation and docs
• Work hands-on with API tooling and platforms (e.g., API gateways, DevOps pipelines, testing tools)
• Participate in API design reviews, code reviews, and standards audits to improve consistency and quality
• Test APIs and integrations; identify defects, usability issues, and improvement opportunities
• Apply API security best practices (e.g., OWASP Top 10, OAuth concepts) in testing, documentation, and reviews
• Translate technical findings into user stories, acceptance criteria, and backlog items
• Support Agile product activities such as backlog grooming and sprint reviews
• Help improve developer experience and onboarding, reducing time to integrate and adopt APIs
• Collaborate directly with engineers, architects, and product managers on real production systems
• Contribute to small, well-scoped coding tasks, technical debt, or sample code where appropriate

Benefits

• flexible work arrangements that include remote and hybrid opportunities and paid time off
• tuition reimbursement
• assist with student-loan repayment
• health, dental, and vision insurance
• programs that support your mental health and well-being
• competitive pay
• bonuses and investment plans
• committed to growing and developing our employees
• additional paid time to volunteer

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed