Apheresis Scheduler (Greenville)

The Blood Connection • Easley, SC

7d • Onsite

About The Position

Position is on-site in Easley. Schedule: Monday-Friday 10:00am-7:00pm with one rotating Saturday or Sunday shift, bi-weekly (8:30am-5:00pm) Position Overview The Production Planning Scheduler recruits and schedules donor's via telephone in a courteous, professional, and friendly manner.

Requirements

• High School Diploma or GED
• Ability to read, understand, and follow written and verbal instructions
• Excellent customer service skills
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to organize and prioritize workload and meet deadlines
• Possesses the aptitude for continued skill development

Responsibilities

• Effectively recruits and schedules doors by telephone (telerecruit) in a professional, courteous, and friendly manner
• Ensures apheresis and non-automated donor eligibility is acceptable in DoVac and Vista before scheduling donors
• Schedules donor appointments in donor scheduling software
• Monitors appointment schedule throughout the day to ensure an adequate number of donors are scheduled within all fixed site centers to meet daily collection goals
• Maintains good public relations with donors, patrons, and co-workers
• Other duties as assigned or required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED