APD Case Manager (Human Services Case Manager)

Department Of Human Services • Medford, OR

98d • $4,409 - $6,420

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. This position is located at our Medford Disability Office. The address is: 28 West 6th Street Suite D Medford, OR 97501 OPPORTUNITY AWAITS! Step into a pivotal position that combines compassion with expertise, as you facilitate Medicaid eligibility and coordinate essential services, enhancing the quality of life for individuals requiring long-term care support.

Requirements

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field, OR a bachelor's degree in any field AND ONE YEAR of human services related experience.
• An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience.
• Three years of human services related experience.

Nice To Haves

• Experience using excellent communication skills to discuss/assess client needs.
• Experience providing excellent people/customer service skills.
• Experience obtaining information through interviews.
• Experience preparing and maintaining written documentation of actions taken/needed.
• Experience problem solving and making decisions while adhering to policy and procedures.

Responsibilities

• Determine initial and ongoing Medicaid eligibility for long term services and supports (LTSS).
• Develop and implement service plans.
• Coordinate the provision of services for community-based care and nursing homes.
• Regularly review and update Medicaid eligibility and monitor service plans.
• Screen and assess through interview, applicants, recipients, relatives, and other interested persons in the individuals care setting.
• Conduct reviews in various care settings using OR ACCESS, CA/PS assessment tool and the laptop computer.
• Provide ongoing case management by coordinating the provision of services according to rules, regulations, and individual case plans.
• Make community referrals for other services and supports including Adult Protective Services.
• Document all aspects of the case in the narration.
• Use DHR, ONE and MMIS to collect, verify, and enter accurate data for benefit issuance.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree