Apartment Manager

Meredith College•Raleigh, NC

30d•Onsite

About The Position

The Apartment Manager (AM) provides apartment residents with professional guidance and supervision in a living-learning environment as they develop during their time at Meredith. The AM is a live-in professional staff member responsible for the overall functioning of the Oaks Apartments. The primary responsibilities include initiating, implementing, maintaining, and evaluating efforts in the residential area that will result in educational, social, and cultural growth for the individual student and the entire living community. The AM at Meredith College is responsible for fulfilling various tasks across the areas of staff supervision, community development, crisis management, administrative duties, and facilities management. This position serves as a catalyst for student engagement in the Oaks Apartments and role models daily interactions with students for student staff.

Requirements

Bachelor's degree required.
Minimum of two years' experience as a Resident Assistant, involvement in Residence Hall Association, or other relevant leadership experience.
Must have experience with Microsoft Office and Google suite.

Nice To Haves

Master's degree in Higher Education, College Student Personnel Administration or related field desired.

Responsibilities

Administrative duties
Maintain a minimum of 12 office hours per week in the Oaks office.
Work 5-10 hours in the Office of Residence Life each month.
Partner with the Director of Residence Life to manage the apartment budget.
Attend weekly Residence Life staff meetings.
Complete paperwork tasks including apartment condition reports and monthly reports.
Utilize Ellucian Colleague to manage resident records. Maintain accurate occupancy information.
Check Residence Life office mailbox daily.
Check email on a regular basis for announcements, updates and resident concerns.
Distribute information to student staff and residents in a timely manner.
Administrative duties as assigned.
Facility management
Walk through each floor of the building(s) on a weekly basis to ensure the safety and security of the residents.
Promptly notify Facilities Services of safety and/or maintenance concerns.
Collaborate with Facilities to assist appliance contractors with service calls.
Conduct health and safety apartment and room inspections with the student staff each semester.
Maintain an effective working relationship with the housekeeping staff.
Assist residents in communicating with Facilities Services to ensure room repairs are completed in a timely manner.
Regularly monitor the door access system to ensure security and notify appropriate personnel when malfunctions occur.
Community advocate
Understand Meredith's Honor Code and apartment policies.
Maintain an office that is welcoming and inviting to residents.
Identify and encourage student involvement in campus leadership opportunities.
Educate residents about policies and procedures.
Support the campus community by attending and participating in events and programs offered on campus and assisting with Meredith traditions.
Staff supervision, training and evaluation
Supervise Oaks student staff.
Lead Oaks staff meetings.
Conduct bi-weekly one-on-one meetings with student staff.
Conduct evaluations of student staff.
Assist in coordinating and presenting staff training for the fall and spring semesters.
Crisis management
Assess crisis situations and develop a plan for resolution in consultation with the Director of Residence Life and Dean of Students as necessary.
Assist residents with conflicts including apartment mate and personal conflicts.
Follow-up with residents who have exhibited signs of crisis or distress and those reported to the Offices of Residence Life or Dean of Students.
Communicate resident concerns and updates in a timely manner to the Director of Residence Life and Dean of Students.
Maintain relationships with Campus Police, the Counseling Center staff, Dean of Students team, and Facilities Services.
Serve on the campus Incident Management Team.
Staff recruitment and selection
Participate in marketing the student staff positions on campus.
Recruit candidates through encouragement cards, personal contact and by completing references.
Serve as interviewer for individual student staff interviews.
Assist with Residence Director selection through interviews and evaluation.
Professional and Career Development
Identify areas of interest and work with appropriate offices to gain new skills and experiences.
Take an active approach toward career development such as advising an organization, assisting with college events and programs, and attending college- sponsored workshops.
Participate in Residence Life staff In-Service training.