Apartment Manager

Retirement Housing Foundation•Pittsburgh, PA

39d•$25 - $25•Onsite

About The Position

The Apartment Resident Manager at Bennet Place is responsible for overseeing all daily operations of the apartmentmunity. This includes managing leasing activities, coordinating maintenance, ensuringpliance with HUD and Low-Ie Housing Tax Credit (LIHTC) requirements, and fostering a positive and supportive living environment for residents. The Manager plays a critical role in maintaining property standards and delivering exceptional service, particularly to seniors and low-ie residents.

Requirements

High school diploma or equivalent required; associate degree in property management, business administration, or a related field preferred.
Minimum of 2 years of experience in property management, preferably in affordable housing or senior living.
Experience working with HUD, LIHTC, and other affordable housing programs preferred.
Stronganizational and multitasking skills, with the ability to manage multiple tasks simultaneously.
Excellentmunication skills, both written and verbal.
Strong problem-solving abilities and the capacity to resolve resident concerns professionally.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
Ability to work independently and as part of a team, with strong leadership skills.
Ability to work a flexible schedule, including occasional evenings and weekends.
Must pass background and credit checks in accordance withpany policy.

Nice To Haves

Familiarity with property management software (e.g., Yardi, RealPage) is a plus.

Responsibilities

Supervise and manage the day-to-day operations of Bennet Place, ensuring the property is well-maintained and safe.
Coordinate maintenance and repair activities with the maintenance team and external contractors, ensuring timely resolution of work orders.
Conduct routine property inspections to maintain cleanliness, safety, andpliance with local and federal regulations.
Oversee unit turnovers, ensuring apartments are prepared for new residents in a timely manner.
Enforcemunity rules and policies, creating a peaceful and supportive living environment.
Serve as the primary point of contact for prospective residents, providing information on available units, lease terms, andmunity amenities.
Conduct property tours, screen rental applications, and assist with lease execution, ensuringpliance with affordable housing regulations, including LIHTC and HUD guidelines.
Facilitate the move-in and move-out processes, conducting inspections and preparing necessary documentation.
Address resident inquiries andplaints professionally and timely, resolving conflicts and fostering positive relationships.
Promote resident retention through engagement, effectivemunication, andmunity-building activities.
Ensurepliance with HUD, LIHTC, and other affordable housing program requirements, including ie verification, annual recertifications, and occupancy standards.
Maintain accurate resident files and property records, ensuring they are audit-ready.
Stay informed of changes in affordable housing regulations to ensure the property remainspliant with all relevant laws and policies.
Assist with regulatory audits and inspections by providing necessary documentation and reports.
Assist with rent collection, managing delinquencies in accordance with affordable housing guidelines.
Work with the Regional Property Manager to manage the property's operating budget and control expenses.
Assist in preparing financial reports and occupancy reports for RHF and regulatory agencies.