Apartment Maintenance Technician

About the position

Village Green is excited to bring our established multifamily management company to the Des Moines, Iowa, Area. Backed by over 100 years of combined industry experience, our team brings a legacy of excellence in multifamily property management, resident satisfaction, and operational efficiency. Our expansion into Des Moines reflects our commitment to delivering top-tier service, strong community partnerships, and proven results to residents and property owners alike. Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a substantial investment in your future. So why wait? Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. Our compensation and benefits package is crafted to support your long-term career development. As you advance within the company, your total compensation can and should increase accordingly. We assess performance regularly and provide direct feedback to all team members throughout the year, ensuring that compensation aligns with the role and individual performance.

Responsibilities

• Timely completion of work orders and special projects
• Completion of apartment turns including plumbing, electrical, drywall repair, painting, and appliance repair/replacement
• Servicing residents in a friendly, customer service-oriented manner
• Diagnoses problems and repairs in the areas of electrical
• Responds to all service requests on-call emergencies as directed by the Property Manager and Service Manager, which must be completed in a timely and professional manner
• Assists in maintaining the exterior of the property daily to provide clean and acceptable curb appeal at all times
• Housekeeping duties as required, as well as snow removal during winter months, when needed
• Performs property maintenance of pools, spas, and pool areas if applicable

Requirements

• Experience in the hotel industry or multifamily housing is preferred but not required
• Excellent customer service skills and general computer knowledge
• Strong experience with plumbing, electrical, appliances, and painting
• Availability for on-call purposes and the flexibility and ability to work weekends when necessary

Nice-to-haves

• Bilingual candidates welcome
• Plumbing, contracting, and builders' certifications and licenses are a plus

Benefits

• Competitive salary
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Generous paid time off
• Bonus program