About The Position

UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at Pointe at Westlake, our exclusive apartment community (139 homes) located in Salinas, CA. Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a 'Care Hero' and it's your job to save the customer's day? As a Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.

Requirements

  • Maintenance experience in the multi-family, hospitality or similar industry.
  • Competency in residential plumbing, electrical, appliance repair, painting and drywall.
  • Knowledge of and experience in HVAC and carpentry a plus.
  • Customer service experience.
  • Proficient in the use of modern technology, especially computers and smartphones.
  • Valid driver's license and rotating on-call responsibility required.

Nice To Haves

  • EPA Type II or Universal certification preferred.

Responsibilities

  • Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
  • Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community.
  • Report all deficiencies and/or risk management safety issues immediately.
  • Ensure that apartments are ready for occupancy as directed by the Service Manager.
  • Perform various tasks as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs.
  • Maintain tools, equipment, and workspace and ensure they are organized and in proper working order.
  • Provide superior customer service to internal and external customers.
  • Comply with all Company policies and procedures related to employment.
  • Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
  • Perform other duties as assigned or as necessary.

Benefits

  • Comprehensive benefit package.
  • Apartment rental discount.
  • Company matched 401(k).
  • Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year).
  • Company observed holidays.
  • Discounts to live in our best-in-class communities.
  • Tuition reimbursement.
  • Company sponsored events.
  • Community service days.
  • Annual President's Club held in Las Vegas.
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