Apartment Maintenance Technician II

Windsor Communities • Melrose, MA

3d

About The Position

Service Technician II | Windsor at Oak Grove - Melrose, MA Windsor at Oak Grove is a garden style community consisting of 550 apartment homes. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $22.02 - $27.53 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $45,801 - $57,262. Bonus : Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600. Total Annual Starting Compensation Potentia l: $47,401 ($45,801 base + $1,600 bonus) $58,862 ($57,262 base + $1,600 bonus)

Requirements

• High school diploma or GED.
• Minimum of 2 years of experience in apartment maintenance or a related field.
• Proficient in using hand and power tools.
• Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Experience and ability using smart devices and property management software.

Nice To Haves

• Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• EPA Type II preferred or ability to become certified within 90 days of start date.
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
• Maintain property curb appeal and all pool/spa/fountains.
• Complete work orders efficiently and ensure they are closed out within 24 hours .
• Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
• Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Ensure compliance with all safety regulations and policies.
• Maintain a clean and safe working environment using proper PPE (Personal Protecti ve Equipment) .
• Manage and track inventory of maintenance supplies and equipment.
• Request replacements as needed from Service Manager.
• Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
• Utilize computer, smart phone, and tablet
• Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
• Support the company’s values and culture.
• Interact professionally with contractors , vendors, and suppliers.
• Work closely with the property management team to identify and resolve maintenance issues.

Benefits

• 40% housing discount eligible at a Windsor Community .
• Quarterly performance bonuses .
• Annual PTO including : 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards .
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees