Dual Site Apartment Maintenance Technician II

Windsor Communities•Carrollton, TX

About The Position

Position at Windsor Communities Apartment Service Tech II | Windsor Mustang Park and Windsor Westbridge - Dallas, TX Windsor Mustang Park is a garden style apartment community with 289 units. Windsor Westbridge is a garden style apartment community with 284 units. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $22.16 - $27.91 per hour, depending on years of experience, tenure, and location. Annual Starting Comp : $46,093 - $58,059. Benefits : 30% housing discount eligible. Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days. Bi-annual regional sales, service, and performance awards. Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance. For more information, visit: Benefits !

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
E xcellent communication and interpersonal skil ls.
Experience and ability using smart devices and property management software .
Minimum of 2 years’ experience with multifamily residential, commercial or hotel maintenance
Familiarity with building safety systems including the fire systems (sprinklers/alarms)
Ability to use smart devices and property management software for maintaining accurate records and work order completion
Advanced knowledge of hand tools and basic power tools
Support the company’s values and cultures by providing exceptional service to teammates and residents
Troubleshoot, diagnose, repair, and apply preventative measures with apartment homes, common areas, mechanical rooms, plumbing, electrical and appliance areas
Ability to work a flexible schedule, some weekend work and ability to participate in the on-call rotations

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred .
EPA Type II preferred or ability to become certified within 90 days of start date .
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date .

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours .
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after- hours calls in an on-call rotation.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Ensure compliance with all safety regulations and policies.
Maintain a clean and safe working environment using proper PPE (Personal Protecti ve Equipment) .
Manage and track inventory of maintenance supplies and equipment.
Request replacements as needed from Service Manager.
Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
Utilize computer, smart phone, and tablet
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
Support the company’s values and culture.
Interact professionally with contractors , vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.