Apartment Maintenance Technician II

Windsor CommunitiesCambridge, MA
5d

About The Position

Service Technician II | Windsor at Cambridge Park and Vox on Two - Cambridge, MA Windsor at Cambridge Park is a mid-rise style community consisting of 398 apartment homes. Vox on Two is a mid-rise style community consisting of 228 apartment homes. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $24.02 - $30.93 per hour, depending on years of experience, tenure, and location. Annual Starting Comp : $49,961 - $64,334

Requirements

  • High school diploma or GED.
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Nice To Haves

  • Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

  • Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
  • Maintain property curb appeal and all pool/spa/fountains.
  • Complete work orders efficiently and ensure they are closed out within 24 hours.
  • Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
  • Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
  • Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Ensure compliance with all safety regulations and policies.
  • Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Manage and track inventory of maintenance supplies and equipment.
  • Request replacements as needed from Service Manager.
  • Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
  • Utilize computer, smart phone, and tablet
  • Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
  • Support the company’s values and culture.
  • Interact professionally with contractors, vendors, and suppliers.
  • Work closely with the property management team to identify and resolve maintenance issues.

Benefits

  • 40% housing discount eligible at a Windsor Community.
  • Quarterly performance bonuses.
  • Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
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