Apartment Maintenance Tech (temporary)

Pilot Ventures•Seattle, WA

18d•$23 - $29•Onsite

About The Position

Pilot Property Management is a Seattle-area company specializing in multifamily real estate. As we continue to grow our portfolio of 1000+ units, we are seeking a maintenance-oriented professional to join our team for a seasonal position during the busy summer months! Unresolved maintenance items are among the top reasons people leave an apartment. The ability of our team to quickly respond to and resolve issues is a key part of our business. While Maintenance Techs may complete some projects independently, we work as a team and the role requires professionalism and a customer service mindset.

Requirements

2+ years general maintenance and repair experience, or related experience
Furnishment and use of employee-owned tools
High School diploma or GED required, higher education encouraged
Adherence to Federal, State, and local fair housing laws
Commitment to company policies, best practices, and service standards
Calm under pressure and able to maintain professionalism in intense or urgent situations
Coachable, receptive to feedback, and willing to follow direction
Self-motivated, with the ability to work independently and manage time effectively
Attention to detail and pride in a job well done
Great written and verbal English communication skills
Valid Washington state driver’s license and insurable driving record (no DUIs) - candidates with an out-of-state driver license have 30 days from hire to obtain a valid WA license
Comfortable navigating urban environments - this role requires daily travel between sites
Reliable personal transportation required
Must be able to pass criminal and driving background checks
This role involves regular physical work, including frequent walking, kneeling, standing, bending, stooping, reaching, lifting up to 50 lbs independently, and climbing stairs and ladders.
The position also requires operating a large variety of tools and equipment, both indoors and outdoors in varied weather conditions.
Adherence to company health and safety policies is required at all times.

Nice To Haves

Prior customer service or property management experience preferred

Responsibilities

Perform a wide range of general maintenance and repair tasks (light carpentry, drywall repair, painting, caulking, fixture replacement, repairs, and appliance troubleshooting).
Prioritize, schedule, and complete maintenance work orders based on urgency, safety concerns, and resident impact.
Communicate professionally and courteously with residents to coordinate service appointments and provide status updates.
Ensure all work is completed safely, efficiently, cost-effectively, and in compliance with applicable codes, regulations, and company standards.
Plan and execute apartment unit turnovers to minimize vacancy time and ensure units are rent-ready.
Conduct regular property inspections and proactively identify maintenance issues, safety hazards, and opportunities for preventative maintenance.
Escalate work requiring licensed or specialized trade professionals when appropriate and assist with coordination as needed.
Maintain accurate and timely documentation, including work orders, photos, receipts, invoices, and expense reports.
Report, document, and communicate safety concerns, property damage, or operational risks promptly to supervisors or property management.
Collaborate closely with the property management and facilities teams to ensure the physical condition and operational needs of each property are met.
Uphold company values and provide a high level of customer service to residents, vendors, clients, and team members.
Follow industry best practices and company procedures for maintenance operations, safety, and resident interaction.