About The Position

Village Green is seeking an experienced Service Manager to join our team at Savannah Ankeny Apartments. This role is ideal for someone who enjoys working in a fast-paced environment, supporting residents, and helping drive the operational success of a thriving apartment community. As a Service Manager, you will play a key role in supporting the Property Manager with daily operations, resident relations, and financial performance while helping maintain a high standard of service for our residents. If you're a motivated multifamly professional ready to grow your career with an established national company, we'd love to meet you. Founded in 1919, Village Green is a people-first organization with a long-standing reputation for excellence in the multifamily industry. Our associates are given the tools, training, and opportunities to grow and succeed in their careers. At Village Green, maintenance leaders are empowered to build strong teams and maintain communities to the highest standards.

Requirements

  • Experience in apartment, hotel, hospital, or hospitality maintenance
  • Supervisory experience in leading a maintenance team
  • Strong troubleshooting and problem-solving skills
  • Good communication and customer serivce abilities
  • Experience with preventative maintenance programs

Nice To Haves

  • EPA certification or HVAC certification preferred

Responsibilities

  • Supervise and support maintenance staff, including scheduling and delegation of work orders
  • Inspect completed maintenance work and ensure quality standards
  • Oversee service requests, including HVAC, plumbing, electrical, and appliance repairs
  • Train and mentor new and existing maintenance team members
  • Participate in interviewing and hiring maintenance staff
  • Assist with maintenance budget planning and cost management.

Benefits

  • Competitive compensations and bonus opportunities
  • 401(k) with company match
  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Career Growth opportunities within a national property management company
  • Ongoing training and development programs
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