Apartment Maintenance Manager - Creekside Alta Loma

AIR Communities•Rancho Cucamonga, CA

18h•Onsite

About The Position

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Their communities are managed by team members passionate about providing world-class customer service. This role is for an Apartment Maintenance Manager at an apartment community in Rancho Cucamonga, CA. Service/Maintenance Managers are crucial in making apartment communities great places to live, focusing on appearance and maintenance. AIR Communities utilizes industry-leading technology for a modern approach to maintenance, enabling teams to assist many residents daily. The role involves tasks from turning apartments for new residents to resolving service requests for current residents, presenting new challenges daily.

Requirements

At least 3 years of experience with technical maintenance and facilities management in the property management industry.
1-3 years of experience leading a team of people in customer service and asset maintenance
A reliable mode of transportation
Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
Ability to read, write, and speak English

Responsibilities

Lead and develop a team of 1+ direct reports
Provide exemplary service to residents and team members
Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests
Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed
Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety
Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service

Benefits

Estimated pay rate of $65,000 - $75,000 annually + 15% target bonus opportunity.
Quarterly Customer Service Satisfaction Bonuses.
Service Managers who excel at consistently providing positive resident experiences can earn up to $250 per month.
An Apartment Discount Benefit option is available to live on-site at the community you are working.
Paid time off including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options
HSA/FSA plans
short and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits
pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.