Apartment Community Manager

National Community Renaissance • Victorville, CA

216d • $25 - $27

About The Position

National Community Renaissance (CORE) is seeking an Apartment Community Manager I to join our property management team. CORE is one of the nation's largest non-profit affordable housing developers with over a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents. The Community Manager I is responsible for leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy. The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager and directs and supervises 1-2 on-site personnel and/or temporary resources.

Requirements

• Minimum of a high school education or equivalent.
• Minimum two to five years working in a position with comparable responsibilities.
• Must be able to pass company sponsored Tax Credit Certification class within the first year of employment.
• Minimum two years working in a customer service environment.
• Minimum two years Supervisory experience.
• Financial management experience.
• Proficient in Microsoft Office Products such as Word, Excel, and Outlook.
• Experience with Yardi property management accounting software is preferred.

Nice To Haves

• Ability to work with and understand persons of all ethnic and family backgrounds.
• Ability to build and deliver specialized programs appropriate to the residents of the community.
• Ability to build external relationships while positively promoting the organization.
• Must have a hard working, positive attitude.
• Must be organized and proficient at time management.
• Proficient in English language in verbal and written communications.
• Relate to others beyond giving and receiving instructions.
• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.

Responsibilities

• Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
• Review and approve all resident notices pertaining to recertification.
• Maintain property waiting list in accordance with the properties' Tenant Selection Plan.
• Ensure applications for housing are processed in accordance with properties' affordable housing covenants.
• Process annual re-certifications within established timelines.
• Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan.
• Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
• Conduct monthly site inspections and prepares report for management.
• Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
• Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
• Ensure work orders are processed in Yardi within established timelines.
• Accurately account for and balance petty cash in accordance with company policies and procedures.
• Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
• Prepare management required month end reports.
• Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
• Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
• Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.
• Maintain positive relationships with CORE internal departments.
• Respond to all resident complaints in a timely and professional manner.
• Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
• Designs, implements and manages appropriate resident programs and is responsible for their on-going success.
• Manage ongoing positive relationships with all City staff and other local representatives and social service providers.
• Attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
• Other duties as requested.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with match
• Life Insurance
• Long-term disability (LTD)
• Flexible spending account (FSA)
• Paid holidays
• Vacation
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees