AOT Quality Improvement Specialist, Bureau of Mental Health/Assisted Out Treatment

New York City, NY-posted 4 months ago

Full-time • Mid Level

Remote • Queens, NY

5,001-10,000 employees

Justice, Public Order, and Safety Activities

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Bureau of Mental Health's (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra's law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services.

Develop standardized criteria for decisions pertaining to AOT clients under the direction of the Deputy Director for Quality Improvement and in conjunction with the AOT team Assistant Directors.
Monitor implementation of AOT standardized criteria through the management and analysis of data sets as well as the review of consumer charts and other clinical material.
Monitor the overall day-to-day activities for the AOT team, identify opportunities for programmatic improvements and make recommendations for changes in policy and procedures.
Ensure that clinical records are maintained according to the AOT policy and procedure guidelines.
Ensure that policy guidelines are understood and adhered to by staff and community program providers.
Develop relationships with community mental health agencies, hospitals, and NY State Office of Mental Health liaisons to ensure that AOT meets the needs of the consumers served.
Identify program-related data needs to help recognize programmatic trends, the needs of consumers and best practices.
Prepare draft reports and summary tables documenting program impact and outcomes.
Assist in the creation of user training materials and conduct trainings for AOT providers.
Participate in the development of program standards, protocol, performance, and outcome measures.
Conduct quality improvement projects and present findings to internal and external users on a regular basis.
Implement continuous process improvement techniques to strengthen programmatic outcomes.
Participate in program Incident and Quality Improvement reviews.

Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate.
Four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

Extensive knowledge of Assisted Outpatient Treatment, mental health treatment services, and the service delivery system.
Excellent quantitative, oral, and written communication skills.
Background in program evaluation.
Excellent interpersonal and communication skills.
Strong problem solving and organizational skills.
Strong ability to manipulate and analyze data.
Ability to use Microsoft Windows, Microsoft Word, Excel, PowerPoint, Microsoft Office Visio, and Access.

Loan Forgiveness: Eligibility for federal/state loan forgiveness and repayment assistance programs.
Premium-free health insurance plan that saves employees over $10K annually.
Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
Public sector defined benefit pension plan with steady monthly payments in retirement.
Tax-deferred savings program.
Robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Ability to work up to two days during the week from home.
Job Security compared to private sector employment.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

AOT Quality Improvement Specialist, Bureau of Mental Health/Assisted Out Treatment

Job Search Resources

Tools

Career Hubs

Guides

Company