AOD Support Staff Registered MC Graveyard

Volunteers of America Los Angeles•Los Angeles, CA

1d•$20 - $21•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. In training to be an AOD counselor, the AOD Support Staff I Registered - MC provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. The AOD Support Staff I participates in group counseling sessions and crisis management, and is in good standing pursuing the education and supervised hours required to achieve certification. Meets annual renewal requirements and submits annual renewal of Registration until Certification is earned.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
Valid Drivers license or State ID, as required by DHCS
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
Registered and in good standing in an Alcohol and Drug Counseling Certification program by an approved accrediting organization (CCAPP, CADTP or CADEE)
Completed modules 1 and 2 of ASAM Within 2 weeks of hire

Nice To Haves

AA or higher degree in related field.
Experience with ELECTRONIC HEALTH RECORD (EHR)
Bi-lingual, Spanish and English preferred
Understanding of harm reduction (non-abstinence) approach with participant substance use
Willing to work with substance abuse clients, mental health, LGBTQ and HIV/AIDS

Responsibilities

AOD COUNSELING: Under guidance and supervision of a Certified AOD Counselor, the AOD Support Staff I learns alcohol and drug counseling functions including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures. Collaborates with case manager and therapist to assist treatment and other plans; assists in required intervention; participates in group and educational sessions; assists in completing discharge and transition plans and completes required EHR records. Transports program participants in the company vehicle to offsite appointments, as needed.
PROGRAM Security PROGRAM ENTRANCE MONITORING: The two elevator doors to the facility are the only permitted entrance and exit for participants, employees, partners, and vendors and is controlled by building security. Building Security will contact the Program when visitors arrive, and the Monitor will authorize entrance and departure of participants, visitors, guest and other persons to guard against theft and maintain security of premises.
BAG & PERSON SCREENING: Monitors search all participants belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed.
PROGRAM SAFETY: While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues. Call Building Security if any intruders on the floor or hostile residents who need to be escorted off the floor.
ASSET PROTECTION: As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Programs assets. Report all suspicious events to direct supervisor. Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected Put clients/participants needs first.
CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational Monitor and records client self-administration of medication in accordance with organization Policies and Procedures As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events. Inputs required data to computer systems and logs (EHR and other databases as required) Other duties that may arise to support the Program mission and goals.
MANDATED REPORTER As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.