Anthropologie Key Holder

Urban Outfitters • Charleston, SC

290d • $17

About The Position

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.

Requirements

• Anthro brand fan.
• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued.
• Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals.
• Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services.
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones.
• Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience.
• Supports the training of the associate team, including new hire onboarding.
• Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
• Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
• Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store.
• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives.
• Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback.
• Provides insights related to the customer and employee experience and communicates feedback to Store Manager.
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.

Benefits

• Medical
• Dental
• Vision
• PTO
• Generous employee discounts
• Retirement savings
• And much more!

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers