At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. The Red HatConsulting team is looking for an Automation Architect to join us. The primary responsibility of the Automation Architect is to passionately drive the adoption of Red Hat's solution in our key enterprise accounts, government agencies and service provider partners. Through a series of interactions both in-person and remote the Automation Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the solution. The Automation Architect will also play a critical role in bringing together cross-functional teams from Red Hat’s product business units, product engineering, support, professional services, and sales, to meet the needs of our most demanding customers. The Automation Architect will act as a customer advocate with these organizations to architect the right solutions and to ensure that those solutions are implemented and supported in an innovative and reliable way. You won't be expected to know everything on day one, but your ability to learn new technology quickly will be essential. This is a remote based job that can be located anywhere in the United States, within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business. What you will do: Deliver successful discovery, analysis and design workshops for small to medium teams of both technical and non-technical backgrounds that shape and influence the customer’s use cases and architecture design decisions. Scope delivery projects and guiding customers through successful pilot and production deployments. Design, create and deliver content that enables the broader Red Hat organization to sell (presales), service (consulting) and support (GSS) our cloud solutions at scale. Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products. Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk. Demonstrate thought leadership in Devops community by producing world-class white papers, webinars; code contributions to relevant projects; and speaking at industry leading conferences. Travel frequently (30-40 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers. After joining Red Hat, you will go through an intensive training program on advanced automation concepts, and Ansible Automation Platform components as it relates to automating IT technologies, DevOps, GitOps and how to seed deeper automation adoption with our customers. Here's how your skill set will evolve and what you'll learn during your first year in the role: At 2 months, be prepared to join a project team by acquiring the following: Fundamental understanding of scalable, secure, and maintainable automation solution design principles, including common integration patterns, error handling strategies, and basic infrastructure considerations. Deep working knowledge and practical experience with Ansible Automation Platform, including supported architectures, core components, and common integrations. Practical experience with our offerings. Within 6 months, be ready to implement a routine container platform project by attaining the following: Ability to effectively map "as-is" business processes, identify pain points, and accurately document them, along with identifying automation opportunities and potential "to-be" automated processes. Understanding of core consulting methodologies, including project lifecycle, client communication best practices, active listening, and contributing effectively in client workshops and meetings. Understanding of how Red Hat’s technologies can drive innovation and foster transformation at large organizations. Within 12 months, begin to demonstrate technical leadership in container platforms by accomplishing the following: Demonstrated ability to break down complex problems, analyze root causes, identify potential solutions, and propose reasoned recommendations for automation challenges. Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice. Applying new technologies, frameworks, integrations or methodologies to Red Hat automation platforms.