ANS Visitor Services Associate

Drexel University • Philadelphia, PA

346d

About The Position

The Visitor Service Department at The Academy of Natural Sciences is in need of a Part Time Per Diem Visitor Services Associate to be scheduled primarily on weekends with some weekdays and holidays. This position reports to the Manager of Visitor Services. This position requires excellent customer service skills as well as basic cash handling and computer skills. Candidate must be able to maintain a flexible work schedule and be available weekends and holidays. The Academy is a unique and fun place to work. It offers experience in the hospitality and tourism field as well as a commission program for membership sales.

Requirements

• Minimum of HS Diploma or GED.
• Minimum of 1 year experience in customer service.
• Computer proficiency and willingness to learn new systems.
• Excellent cash handling skills/experience a must.
• Must enjoy working with the public.
• Must possess excellent communication skills.

Nice To Haves

• Develop an experience in all aspects of visitor/hospitality services through training and on the job experience.
• Training on basic to intermediate use of computerized point of sale system.
• Learn to work within a team environment, supported by an enthusiastic professional staff.

Responsibilities

• Represent the Academy in a professional manner.
• Sell Academy memberships and programs to guests.
• Inform guests of daily and upcoming programs.
• Manage transactions, money, and closeout reports.
• Maintain a neat and orderly appearance of the front desk.
• Promptly communicate any issues to a manager.
• May be cross trained to work other positions.

Benefits

• Generous vacation and paid time off including civic engagement days.
• Up to an 11% 403(b) Retirement Plan match with immediate vesting.
• Remote and flexible work options for many roles.
• Exceptional medical plans including domestic partner and fertility assistance.
• Free tuition for employees and their dependents for Drexel degree programs, certification, and non-certification programs.
• Tuition exchange program for dependents with other higher education institutions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees