Annual Giving & Alumni Relations Coordinator

Case Western Reserve University • Cleveland, OH

76d • $21 • Hybrid

About The Position

Working under limited supervision, the Annual Giving and Alumni Relations Coordinator will have oversight of annual giving, donor and alumni engagement programs, stewardship, special fundraising projects, and relationship management support for high level donors.

Requirements

• Bachelor's degree and 1 to 3 years of related experience OR High school education and 5 years of related experience. Experience working with higher education, development, events, alumni/donor relations, project management, sales, or volunteer programs preferred. A valid Ohio driver's license is required.
• Outstanding communication skills; must demonstrate professional and effective verbal and written communication skills, the ability to clearly and accurately relay information to others and good listening skills. Must be able to compose professional letters and documents. Ability to interact with colleagues, supervisors, and customers face to face.
• Outstanding interpersonal skills with a demonstrated ability to handle public contact and maintain effective working relationships with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals external to the university.
• Project coordination/management and event planning experience.
• Strong organization skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills and follow-through.
• Must maintain the highest degree of sensitivity and discretion and personal integrity. This position routinely handles highly confidential materials.
• Able to work effectively with a varied alumni population.
• Ability to work effectively independently, performing position responsibilities with a minimum level of supervision, as well as collaboratively within a team. Must be highly motivated, responsible, dependable and a self-starter.
• Must show tact and skill in managing conflict and stress. Must demonstrate effective conflict resolution and problem-solving skills, sound judgment and good decision-making, and creativity and innovation.
• Must demonstrate the professionalism and character necessary to succeed in a demanding work environment. Must demonstrate flexibility and ability to work under pressure; must be able and willing to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline.
• Must be proficient with Google Workspace and/or Microsoft Office including Excel, social media, and other standard technological applications. Must be able to learn new programs including Ellucian CRM Advance, the university's alumni database.
• Must be able to work with confidential biographical and financial information with the utmost discretion and tact.
• Outstanding telephone skills needed.
• Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
• Ability to meet consistent attendance.
• Ability to interact with colleagues, supervisors, and customers face to face.

Responsibilities

• Coordinate and communicate the unit's strategic goals and priorities along with event news, alumni and student success stories, faculty research, etc. to the Central Annual Giving team on an on-going basis. Identify targeted prospect segments, including new graduates, mid-level donors, recurring donors, and reunion participants, among others, Ensure content accuracy and work with the unit's leadership team to secure approvals for annual giving engagement activities. Serve as the point of contact for Central Annual Giving engagement activities and respond promptly to requests from the Central Annual Giving team for content and data points as needed.
• Provide support with alumni, volunteer, and donor identification, qualification, cultivation, engagement, solicitation, and stewardship.
• Assist with the planning and staffing of development and alumni relations events.
• Oversee special projects that require research, collection of information, data analysis, preparation for presentation and dissemination of information. Create and manage with high sensitivity, attention to detail, and maintain confidentiality, a wide range of communications with donors, university officials and trustees, faculty, and friends. Develop briefings and briefing materials for donor meetings. Assist with donor proposal development.
• Collaborate with the Central Annual Giving team to ensure the success of crowdfunding activities such as Day of Giving and Giving Tuesday. Assist in identifying and communicating with student groups, sharing crowdfunding goals, creating crowdfunding collateral such as video appeals, etc. Share crowdfunding goals and deadlines to unit leadership.
• Assist other staff to cover work overflow and provide backup as needed.
• Perform other duties and responsibilities as assigned.

Benefits

• Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees