Annex Operator

The USA Exchange • Fort Lee, VA

244d • $17 - $17

About The Position

Responsible for planning, managing, and directing the operation of an Exchange branch facility. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Requirements

• Completion of high school or the equivalent.
• Retail experience.
• Demonstrated willingness and potential for additional responsibility.

Responsibilities

• Provides high level of customer satisfaction through excellent service.
• Greets each customer upon contact, assesses their needs, suggests alternative options, and provides solution resolution.
• Keeps customer needs foremost and creates a welcoming environment, actively engages, and builds trust relationships with customers to deliver a personalized shopping experience.
• Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including arranging space on sales floor, displaying promotional fixtures, merchandise and signing.
• Completes counts on promotional merchandise, manual price change vouchers, keeps sales area fully stocked, and maintains cleanliness of the area.
• Operates a cash register or other sales related equipment to enter new accounts, sales transactions, refunds, prepares change funds, and deposits or other related transactions.
• Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
• Maintains compliance in all aspects of recordkeeping, inventory, storage/display, and sales, including opening and closing of facility.
• Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
• Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory.
• Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED