About The Position

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

Requirements

  • Ability to function as a role model, ensuring that the client remains the top priority
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
  • Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Ability to handle cash and provide change without error
  • Remains flexible in scheduling that meets the needs of the business
  • Ability to lift and carry up to 20 pounds occasionally
  • Maneuver effectively around sales floor and stock room

Responsibilities

  • Embraces our values & sets an example through his/her behaviors
  • Responsible for compliance with all ANN INC. practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
  • Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
  • Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
  • Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
  • Addresses client concerns, coming to resolution when possible, and involving management where appropriate
  • Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
  • Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
  • Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
  • Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
  • Embraces our values and behaviors and inspires team by leading by example through his/her words and actions
  • Supports an environment of learning and trust by acting as a positive role model
  • Completes opening/closing procedures and tasks as directed by Leadership Team with a client focus
  • Meets merchandise processing standards and maintains an organized and accessible work area
  • Adheres to Loss Prevention practices and is aware of and reports potential incidents
  • Maintains a safe work environment and reports any potential hazards to store management
  • Participates and assists in the preparation for the stores’ inventory
  • Reports to work as scheduled; records time worked accurately
  • Follows all ANN INC. operational guidelines, processes, and procedures
  • Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
  • Performs register transactions quickly and efficiently
  • Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
  • Operates phone, answering calls with an appropriate greeting
  • Understands and can clearly articulate the Company’s brand positioning
  • Participates in and attends Store Meetings
  • Proactively uses associate education tools to build product and styling knowledge with his/her peers
  • Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction
  • Represents the brand by adhering to ANN INC.’s dress code guidelines
  • Packages and wraps client purchases according to ANN INC. standards

Benefits

  • Equal Employment Opportunity
  • Commitment to providing reasonable accommodations for job applicants with disabilities
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