Animal Services Officer - Dallas Animal Services (Civil Service)

City of Dallas

86d • $22 - $24

About The Position

The Animal Services Officer (ASO) I is an employee of Dallas Animal Services whose duty is to protect the health, safety and well-being of City of Dallas residents, animals, and communities. ASOs are being trained and authorized to enforce city ordinances and state laws regarding animal welfare. The City of Dallas provides 24/7 animal services coverage, which requires scheduling flexibility, including mornings, afternoons, evenings, and overnights. The ASO is required to work at least one weekend day, some holidays and during inclement weather conditions. Until training and onboarding certifications have been completed, ASO I will not be permitted to enter the field without a training officer.

Requirements

• High School Diploma or GED.
• One (1) year of customer service or animal shelter/animal control experience that involved processing inquiries and/or complaints.
• Valid driver’s license with a good driving record.
• Must obtain a basic Animal Control Officer (ACO) certification AND euthanasia certification issued by the Texas Department of State Health Services (TDSHS) within probationary period.
• NO Felony Drug offenses within the last ten years.
• NO Animal Cruelty convictions.
• Availability to work varying shifts including nights, weekends, holidays and twenty-four seven (24/7) on call status.
• Subject to working in inclement weather.

Nice To Haves

• Basic Animal Control Officer (ACO) certification issued by the Texas Department of State Health Services (TDSHS) will meet the education and experience requirements.

Responsibilities

• Investigates citizen complaints by conducting interviews, compiling detailed notes, and taking photos for evidentiary purposes related to animal bite investigations, dangerous dog investigations, aggressive dog activity, loose animals, animal welfare checks, and improper confinement of animals.
• Utilizes a department-issued rugged tablet to accurately enter comprehensive data related to animals, owners, and complainants, as well as citation paperwork, violation notices, owner surrender forms, and bite reports.
• Impounds lost animals, owned animals, and wildlife - some of which may be injured, sick, and aggressive - safely restraining and transporting them to the City of Dallas animal shelter. The ASO also returns found animals to owners.
• Performs other related duties as assigned.

Benefits

• Competitive benefits.
• Growth opportunities.
• Culture of inclusion.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees