Program Manager II positions manage a significant program(s) and associated staff that directly impact departments and policies countywide. Incumbents are expected to handle considerable complexity in program budget process and management, and high visibility or impact on significant operations within the County. Incumbents forecast, plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; and managing daily operations. Program Manager II positions provide management services over a division/section/unit or serve as a management team leader, providing supervision and direction. Incumbents represent the department at various events such as: meetings, hearings, training, and bid openings; ensures that department goals, views and positions are served; responds to the most sensitive inquiries and complaints and resolves operational and policy issues. Incumbent establish precedent for work of the program and at this level care is exercised in evaluating political and policy ramifications in terms of the unit, department, County and program(s). Specific duties vary based on department of assignment and range of responsibilities. The manager is responsible to coordinate and manage the day-to-day operations of staff engaged in field patrol services, enforcement of animal licensing services, animal cruelty investigations, dangerous/vicious dog investigations, animal facility inspections, and community outreach. This position provides daily case management guidance, direction, and support to Animal Control Officers who encounter a wide variety of calls for service involving domestic animals and livestock. This position may be available for a Hybrid schedule (OR/WA Only).