Animal Law Enforcement Data Entry Support Specialist

Humane Society • Colorado Springs, CO

381d • $36,379 - $36,400

About The Position

The Animal Law Enforcement Data Entry Support Specialist plays a crucial role in supporting the mission of the Humane Society Pikes Peak Region (HSPPR) by performing various administrative tasks related to data entry, quality control, and mail processing within the Animal Law Enforcement Department. This position is essential for ensuring accurate record-keeping and compliance with animal ordinances, while also providing assistance to the public regarding animal-related inquiries.

Requirements

• Sincere interest in the mission, vision, values, and goals of The Humane Society of the Pikes Peak Region and Animal Law Enforcement.
• Must be a U.S. Citizen.
• At least 18 years of age.
• Ability to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education.
• Valid Colorado Driver's License and insurable driving record.
• Have no convictions for felonies or crimes of moral turpitude.
• Pass various qualifying exams and background investigations.

Nice To Haves

• 1 year of previous customer service experience preferred.
• 1 year of previous data entry experience preferred.

Responsibilities

• Completes preliminary quality control and reports issues to the Officer's direct supervisor.
• Completes data entry in Network Fleet (Reveal) after services are completed on Animal Law Enforcement vehicles.
• Seals records when requests are received from the courts.
• Assists with uploading evidence to Sharepoint and LEA.
• Enters new addresses into the Chameleon database.
• Monitors the ALE inbox, enters calls for service, submits Crimestoppers dispositions, and responds to Accela requests.
• Edits and submits bite reports to the Health Department.
• Uploads various documents to Chameleon.
• Completes various duties associated with animal licensing programs for all divisions of the Animal Law Enforcement Department.
• Assists the Accounting Department in triweekly mail processing.
• Demonstrates accuracy and thoroughness in entering pet licenses.
• Assists in the data entry of monthly rabies reports received from local veterinary clinics.
• Prepares weekly Bite Blotter data.
• Collects subpoenas and creates court packets.
• Assists with summons and warning data entry.
• Updates HSPPR records with case dispositions on summonses.
• Represents Animal Law Enforcement and the contracted jurisdictions in a professional and courteous manner at all times.
• Complies with all Animal Law Enforcement policies and procedures and training guidelines.
• Assists citizens with interpretation and understanding of animal ordinances, department procedures, and responsible pet ownership.
• Promotes Humane Society programs, services, and development.
• Stays abreast of current industry trends, changes in ordinances, and policy and procedures.
• Keeps Animal Law Enforcement Leadership informed of progress and potential conflicts.
• Safely and properly trains, coaches and assists trainees and individuals completing cross training with all of Animal Control Officer positions.
• Reports violations of policy and procedure and/or conduct unbecoming to Animal Services Leadership.
• Strives to maintain a positive and professional attitude at all times.

Benefits

• Health Insurance
• 401K with employer matching up to 4% of salary
• Dental and vision Insurances
• Supplemental Group Insurance
• Short and long term disability Insurance
• Paid time off
• Holidays
• Direct Deposit
• Personal Pet Perks

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees