Animal Control Officer

Global • San Mateo, CA

5d

About The Position

Foster a humane attitude toward animal care and treatment through education and leading by example. Provide guidance and answer public inquiries on animal-related matters, including welfare issues, state and local regulations, rabies quarantine protocols, and other concerns.

Requirements

• High School diploma (or equivalent) with previous customer service experience.
• Ability to perform all essential job duties satisfactorily.
• Knowledge, skills, and abilities to meet job requirements (reasonable accommodation provided for individuals with disabilities).
• Capability to manage the emotional aspects of end-of-life services and humane euthanasia.
• Support staff during high-emotion situations.
• Flexible schedule with availability for irregular hours, including nights, weekends, holidays, and standby as needed.
• Successfully pass a criminal background check upon hire.
• Strong motivation toward animal welfare and humane treatment.
• Ability to work effectively without close supervision.
• Maintain professionalism and perform effectively under pressure.

Nice To Haves

• Prior experience (volunteering and/or professionally) working with animals is highly desirable.

Responsibilities

• Respond to and address stray, sick, injured, or aggressive domestic animals and wildlife.
• Transport animals to appropriate facilities or provide field euthanasia when necessary.
• Perform technical animal rescues and enforce local/state animal laws, including dangerous animal complaints and citations.
• Investigate animal incidents, prepare and execute warrants, and collaborate with legal authorities.
• Write detailed reports, handle evidence, and maintain accurate records.
• Assist with veterinary exams, rabies quarantine cases, and deceased animal removal.
• Educate the public on animal welfare issues and assist emergency services when required.
• Maintain professional communication via radio and ensure vehicles are clean and stocked.
• Participate in community outreach and educational events as needed.
• Provide humane care for all animals and collaborate with other departments as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees