Animal Care Technician

Oregon Humane Society•Salem, OR

10d•Onsite

About The Position

The Animal Care Technician 1 is a vital member of the OHS Shelter Operations team responsible for providing the highest quality of care to animals in residence at the Oregon Humane Society and facilitating interactions with the public.

Requirements

1 year related work experience in customer service, retail, food service, animal care/handling, and/or a high-pressure, high-volume work environment.
Basic working knowledge of computer software programs.
Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff and volunteers.
Proficiency using the Microsoft Office Suite, including Outlook, Word, Excel.
Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful and professional manner.
Knowledge and experience working with a wide variety of dog and cat breeds.

Responsibilities

Act as a vital member of the Shelter Operations team by providing appropriate animal husbandry, handling and screening according to established protocols and procedures.
Stock areas and housekeeping duties as assigned.
Work daily with animals of varying size and temperament, handling individual animals in a safe, caring and respectful manner.
Provide continual coverage to animals and the public in assigned area, leaving area only upon request of supervisor or with adequate coverage to perform assigned tasks.
Monitor all animal related information on kennel cards, correcting errors and adding new information upon observation.
Ensure that all animals are correctly identified and that all cages have accurate animal information posted.
Collaborate and communicate effectively, provide excellent customer service – internally and externally.
Reliably and accurately complete work by following up on requests, checking work for errors, completing requests on or before deadlines and assuming responsibility for successes or errors.
Provide timely and appropriate education to clients as needed.
Assist with euthanasia services and handling animals for cremation services.
Sort in-kind donations and distribute to appropriate departments.
Assist in training new staff/volunteers.