Animal Care Technician - Adoptions Counselor

Pima County•Tucson, AZ

7d•$18

About The Position

Pima Animal Care Center is looking to add two Adoptions/Behavior Counselors to our Outcomes Team. As an Adoptions/Behavior Counselor, you will work directly with our community to find the best furry friends for their home. This position is customer service centered and includes working both indoors and outdoors with dogs of varying behavior types. You will run large dog play groups, provide dog enrichment, and assess dog behavior. This position requires the ability to work evenings, weekends, and rotating shifts.

Requirements

High school diploma or General Education Development (G.E.D.) certificate. (Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application.
Do not substitute a resume for your application or write "see resume" on your application.

Nice To Haves

Bilingual (English/Spanish)
Minimum one (1) year experience working in customer service
Minimum one (1) year experience working in an animal shelter or other relevant animal care setting
Experience working or volunteering with dogs and/or cats

Responsibilities

Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces
Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
Safeguards and accounts for scheduled drugs and funds received for PACC services
Operates County-owned vehicles to transport animals and supplies

Benefits

Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

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