Animal Care Officer

PETA•Norfolk, VA

About The Position

Position Objective: Offer and provide animal and family services to existing and potential clients in Hampton Roads, Virginia and North Carolina Primary Responsibilities and Duties: • Perform daily Community outreach advertising, offering and providing PETA's animal and family services in Virginia and North Carolina, including spay/neuter surgeries and related transport, rabies vaccinations and other veterinary and wellness services • Contact potential and existing clients of PETA’s Community Animal Project (CAP) to offer animal and family services in Virginia and North Carolina • Handle incoming calls from existing and potential clients requesting services, prepare and update case sheets for providing those services, and maintain records of services provided, including photographing conditions when appropriate • Provide companion animal care and family services, including pick up and assistance to injured or unwanted animals • File complaints with animal control agencies in situations requiring legal intervention, and follow up to ensure that action is taken • Conduct investigations involving neglected or abused animals • Perform emergency first-aid procedures and euthanasia • Care for animals in PETA's custody • Participate in the rotation for CAP's 24-hour pager providing emergency services to clients and the general public across CAP’s service region • Perform any other duties assigned by the supervisor Requirements • Demonstrated ability to describe and provide clients with animal and family services offered by PETA’s Community Animal Project • Demonstrated experience with sales, customer service, public outreach or similar experience • Demonstrated effective communication and interpersonal skills • Minimum of two years of animal-handling experience • Proven effective problem-solving and crisis-management skills • Demonstrated ability to use independent judgment and discretion • Proven ability to deal with a variety of people in a professional manner • Proven ability to coordinate several tasks at once and handle frequent interruptions • Demonstrated ability to manage time wisely and prioritize tasks • Willingness to obtain euthanasia certification (on-the-job training will be provided) • Willingness and ability to be on 24-hour emergency call • Ability to lift and carry up to 50 lbs. without assistance on a regular basis • Ability to engage in frequent bending, stooping, crawling, lifting, reaching, and stair-climbing • Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record • Commitment to the objectives of the organization Application Deadline: Applications for this position will be accepted until May 12, 2026. We may fill this job opening before the deadline if we find a qualified candidate.

Requirements

Demonstrated ability to describe and provide clients with animal and family services offered by PETA’s Community Animal Project
Demonstrated experience with sales, customer service, public outreach or similar experience
Demonstrated effective communication and interpersonal skills
Minimum of two years of animal-handling experience
Proven effective problem-solving and crisis-management skills
Demonstrated ability to use independent judgment and discretion
Proven ability to deal with a variety of people in a professional manner
Proven ability to coordinate several tasks at once and handle frequent interruptions
Demonstrated ability to manage time wisely and prioritize tasks
Willingness to obtain euthanasia certification (on-the-job training will be provided)
Willingness and ability to be on 24-hour emergency call
Ability to lift and carry up to 50 lbs. without assistance on a regular basis
Ability to engage in frequent bending, stooping, crawling, lifting, reaching, and stair-climbing
Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record
Commitment to the objectives of the organization

Responsibilities

Perform daily Community outreach advertising, offering and providing PETA's animal and family services in Virginia and North Carolina, including spay/neuter surgeries and related transport, rabies vaccinations and other veterinary and wellness services
Contact potential and existing clients of PETA’s Community Animal Project (CAP) to offer animal and family services in Virginia and North Carolina
Handle incoming calls from existing and potential clients requesting services, prepare and update case sheets for providing those services, and maintain records of services provided, including photographing conditions when appropriate
Provide companion animal care and family services, including pick up and assistance to injured or unwanted animals
File complaints with animal control agencies in situations requiring legal intervention, and follow up to ensure that action is taken
Conduct investigations involving neglected or abused animals
Perform emergency first-aid procedures and euthanasia
Care for animals in PETA's custody
Participate in the rotation for CAP's 24-hour pager providing emergency services to clients and the general public across CAP’s service region
Perform any other duties assigned by the supervisor