Animal Care - Intake Technician

Pima County • Tucson, AZ

3d • $18

About The Position

Pima Animal Care Center is looking to add an Intake Technician to our Admissions Team. Our Intake Technician provides first line customer support to community members bringing in stray or owned animals into the shelter. Technicians microchip, vaccinate, and assess all incoming dogs and cats with various behaviors. They also provide daily care, feeding, and maintenance of animals at Pima Animal Care Center, ensuring their health and well-being. This position may also perform cleaning and sanitizing of animal enclosures as well as monitor animal behavior. This position requires the ability to work evenings, weekends, and rotating shifts.

Requirements

• High school diploma or General Education Development (G.E.D.) certificate. (Relevant experience and/or education from an accredited college or university may be substituted.)
• Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to obtain/maintain the required licensure shall be grounds for termination.
• This position will require a post-job offer physical and drug screen.
• Within nine months of appointment, employees must receive the full series of pre-exposure rabies immunizations. Medical inability to be immunized or previous immunization must be verified by the County Physician prior to employment. Recommended boosters are required for the duration of employment, unless medically excused or physiologically unable to develop immunity.
• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.

Nice To Haves

• Bilingual (English/Spanish).
• Minimum one (1) year experience working in a customer service role.
• Minimum one (1) months experience working or volunteering with dogs.
• Minimum one (1) year working in an animal care setting

Responsibilities

• Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
• Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
• Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
• Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
• Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
• Safeguards and accounts for scheduled drugs and funds received for PACC services
• Operates County-owned vehicles to transport animals and supplies

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees