Animal Adoption Counselor (part time)

SPCA Florida•Lakeland, FL

12d•Onsite

About The Position

At SPCA Florida, we are dedicated to improving the lives of animals and are committed to advancing careers in Animal Welfare. Our goal is to recruit top talent and create outstanding employee experiences where each team member contributes to making a positive impact on the lives of animals. We are currently seeking a part-time Adoption Counselor to join our team and help us continue our mission of making a positive impact in animal welfare. Our team consists of compassionate and innovative individuals who work to ensure that every animal that comes to the SPCA Florida Adoption Center has the opportunity to find a forever home. As the first point of contact for visitors, our adoption counselors play a crucial role in shaping an inviting and friendly atmosphere. They are expected to maintain a positive and courteous demeanor, coupled with a genuine passion for animals and people, to help facilitate successful adoptions. What's In It For You Competitive hourly pay based on experience 403B Retirement Plan Opportunity for Career Advancement and Learning Continuing Education An all-around amazing family-like team to work with Generous Personal Pet Care Discounts A satisfied accomplishment finding forever homes for our animals. What We’re Looking For Kind-hearted & empathetic—someone who genuinely cares about people and animals. A people-person—friendly and professional, even during stressful moments A smart & resourceful multitasker—able to juggle different tasks at once A team player who values respect, no drama, and a positive work culture Be flexible in attitude and work habits. Must be able to work a flexible schedule (including Saturdays and Sundays). We are open 7 days a week.A high school diploma is required. An associate's degree is preferred but not required. Knowledge of general office practices and procedures, and receptionist experience Ability to perform clerical work with speed and accuracy, use a multiple-line telephone system; handle cash and other forms of payment, and interact closely with clients and patients daily. Candidates must have leadership skills, be eager to learn, show initiative, possess great customer service skills, and be able to work in a fast-paced environment with minimal supervision. Animal experience is a must, including knowledge of animal behavior and handling. What You’ll Be Doing: Actively reaching out to and interacting with the general public, specifically greeting visitors and talking with prospective adopters to find out what they are looking for in a pet Interacting with and getting to know the animals, therefore, being able to talk with prospective adopters about them to make a successful match. Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, conversationally interviewing applicants, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly experience Willingness and ability to learn and use the ShelterLuv computer program we use to track animals in the shelter. Utilize software to enter complete and accurate data into the ShelterLuv system. Assists with disease control and cleaning of public areas throughout the day as needed. Clean cages and maintain sanitation standards Being nonjudgmental to everyone At SPCA Florida, we have established a strong balance between professional expertise and a positive work environment. We are committed to being an Equal Opportunity Employer and maintaining a Drug-Free Workplace, which includes conducting background checks.

Requirements

Kind-hearted & empathetic—someone who genuinely cares about people and animals.
A people-person—friendly and professional, even during stressful moments
A smart & resourceful multitasker—able to juggle different tasks at once
A team player who values respect, no drama, and a positive work culture
Be flexible in attitude and work habits.
Must be able to work a flexible schedule (including Saturdays and Sundays).
We are open 7 days a week.
A high school diploma is required.
Knowledge of general office practices and procedures, and receptionist experience
Ability to perform clerical work with speed and accuracy, use a multiple-line telephone system; handle cash and other forms of payment, and interact closely with clients and patients daily.
Candidates must have leadership skills, be eager to learn, show initiative, possess great customer service skills, and be able to work in a fast-paced environment with minimal supervision.
Animal experience is a must, including knowledge of animal behavior and handling.

Nice To Haves

An associate's degree is preferred but not required.

Responsibilities

Actively reaching out to and interacting with the general public, specifically greeting visitors and talking with prospective adopters to find out what they are looking for in a pet
Interacting with and getting to know the animals, therefore, being able to talk with prospective adopters about them to make a successful match.
Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, conversationally interviewing applicants, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly experience
Willingness and ability to learn and use the ShelterLuv computer program we use to track animals in the shelter.
Utilize software to enter complete and accurate data into the ShelterLuv system.
Assists with disease control and cleaning of public areas throughout the day as needed.
Clean cages and maintain sanitation standards
Being nonjudgmental to everyone