Ancillary Supervisor - Mystic Lake Amphitheater

Live Nation Entertainment•Shakopee, MN

1d•$19 - $24

About The Position

Live Nation Concerts - Mystic Lake Amphitheater is seeking a Venue Ancillary Supervisor to assist in day-of-show ancillary sales and maximize revenue opportunities. This role collaborates with venue leadership to optimize upsell execution, analyze performance, and drive strategic improvements. This role is a Part-Time Seasonal position. Venue Nation is looking for an Ancillary Supervisor at Mystic Lake Amphitheater. The Ancillary Supervisor will be responsible for assisting in leading the team that generates all upsell revenue streams during the day of show.

Requirements

1–3 years of experience in sales, customer service, hospitality, or revenue management
Proven leadership experience in a fast-paced, high-volume environment
Strong understanding of upselling techniques, revenue generation strategies, and guest service best practices
Experience in accurate cash handling, reconciliation, and sales reporting.
A positive outlook, strong communication skills including public speaking or meeting facilitation skills and the ability to engage others.
Accurate management of inventory and communication of ordering of necessary items.
Ability to work flexible hours, including nights, weekends, and holidays.
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.

Nice To Haves

Experience in live entertainment or concert venue operations
Familiarity with ticketing and POS systems
Strong analytical skills with the ability to interpret sales data and identify trends
Budget management or revenue forecasting experience

Responsibilities

Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show.
Communicate with the ancillary manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.
Greet all guests and assist in answering any questions they may have about the venue.
Communicate daily specials on Premier Parking, future ticket specials, and seat upgrades.
Sell, distribute, collect and organize lawn chairs throughout the venue.
Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.
Participate in meetings regarding day of show & ancillary operations.
Other tasks assigned by management.

Benefits

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process.
Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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